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Delivery

Honeybrook has several ways in which you can place your order.

We are open Mon to Fri 08:30 - 5.00pm and Saturdays 08.30am - 11.30am.
Bank Holiday hours, Christmas and New Year vary. Please contact us directly for this information or check our facebook page for updates.

Honeybrook have a number of different delivery options depending on location and order quantities.


Our Designated Freezer Trucks Delivery
Honeybrook offer delivery using our own fleet of trucks and vans on a rotating delivery schedule. We deliver in most areas of the UK every 2 weeks with Southern Scotland being covered once every 4 weeks. See our delivery route map page for more information. For information and prices on deliveries outside these areas including Northern Ireland, from our sister company Spain and deliveries Northern Europe via third party carriers, please contact us.
To qualify for free delivery, 3000 chicks must be ordered or over £500.00 worth of goods at discount prices. We have many customers who join together with friends or colleagues and have a delivery to one address to share costs or meet the free delivery requirements. Our standard delivery charge is £19.20 inc VAT.
All orders are subject to stock availability and price changes.
In extreme cases, adverse weather conditions may cause deliveries to be delayed. Please also be aware that addresses in remote areas may not always be accessible to some of our bigger vehicles and so your co-operation in assisting our drivers with your delivery is always appreciated. Honeybrook drivers will do their best to always contact you before you delivery should you request this. Please ensure we have up to date contact numbers if you would like this service.

Next Day Courier Service
We offer a next day courier service predominantly for small orders. Although bigger orders can be sent via this method, it may not be the most cost effective way to receive your goods unless your order is urgent. Next day orders must be placed before 1pm. We offer this service on a Monday, Tuesday and Wednesday for next day delivery (where applicable). Orders placed after 1pm on a Wednesday will be dispatched on Monday for Tuesday Delivery. Some areas are not available on a next day service (Scottish Highlands, Isle of Wight, Northern Ireland).

You do not have to be in to accept this delivery, though in the warmer months, we strongly advise all orders are placed into a freezer as soon as possible. We request that any delivery where there will be on-one to accept the goods, that a note is placed in a clear place to authorise the courier driver to leave where specified. If your property is difficult to find, please provide useful information to assist the courier in making your delivery. 

We can fit a maximum of 3 boxes of chicks or quail into 1 parcel box. 1 of these box spaces may be filled with rats or mice if required depending on product sizes.

Delivery charge are as follows:
• 1 Parcel Box £19.20
• 2 Parcel Boxes £26.40
• 3 Parcel Boxes £33.60
 

Scottish Highlands and Northern Ireland Deliveries
Honeybrook have access to a frozen warehouse facility in Aberdeen from which collections can take place. This has limited stock items so please contact us for details.
Honeybrook have a third party courier who offer a delivery service in the Scottish Highlands. This service varies in price depending on delivery location and order quantity and stock is collected from our storage facility in Aberdeen to complete deliveries.
We are able to complete large orders in Northern Ireland using a regular transport company and for smaller orders to Northern Ireland, please contact us for details about this provision.

Resellers
Throughout most areas in the UK we have a number of re-sellers. These may be pet shops, falconry centres, wildlife rescue centres or private individuals. For small orders or emergency stock, these provide an ideal service. To find out if there is a re-seller close to you, please contact us and we will happily try to find someone who can help.